Ep.78 How to Keep Your Amazon Seller Account In Good Standing and Win Appeals When Things Go Wrong with Scott Margolius

Welcome to the Sprint to Profit Podcast for Amazon Sellers. In this episode, we are going to be speaking with an Amazon seller, consultant and coach who has been helping sellers since 2014 to keep their accounts healthy and to win appeals when Amazon hits them with issues such as listing or account suspensions.

Our guest today is Scott Margolius. Scott has written a new book called Amazon Plans of Action: Proven Tactics For Winning Appeals which is available on Amazon. We have brought him on the podcast to talk about the most frustrating problem sellers have: trying to get your business up and running when Amazon has shut it down. We spent some time with Scott to uncover the issues, and unveil the mystery around how to get these problems worked out.

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Talking Points:

• 00:23 - Hello and Welcome
• 01:47 - Scott’s story and the journey that led him to Amazon
• 05:56 - Common reasons sellers have account health issues
• 08:38 - Advice for a good plan of action
• 11:30 - The five most common areas to go to figure out where the problem is
• 18:49 - Being proactive instead of being reactive
• 21:59 - Responding to Amazon
• 27:10 - Advice to new or naive sellers
• 29:31 - Scott’s new book, “Amazon Plans of Action: Proven Tactics For Winning Appeals”
• 38:27 - Contacting Scott
• 39:37 - Conclusion

Resources/Links:

The Proven Amazon Course Home Page: https://provenamazoncourse.com/health/

Amazon Plans of Actions: Proven Tactics for Winning Appeals by Scott Margolius: https://www.amazon.com/dp/B098DFCG3R/

Ecom Seller Tools: Custom Amazon Consulting Services: https://ecomsellertools.com/ 

Money/Time Investment Tool: https://www.goteamreal.com/smartgoal

Our Website: https://www.goteamreal.com/

Real Amazon Seller Facebook Group: https://www.facebook.com/groups/AmazonSellerRoundTable/

Quotes:

11:56 - “The first place I would look [for a problem] especially if you’re FBA is to your return reports.” - Scott Margolius

15:46 - “The issue is, most likely, that some buyer complained. And they said these things when they complained and you have to address those concerns.” - Scott Margolius

20:25 - “The sooner I get back to you and respond to that message or feedback, the more likely I’m going to be able to diffuse the situation and get it fixed before it affects my account.” - Scott Margolius

25:09 - “If you get suspended, don’t give up and open up a second account. That’ll make it so much worse.” - Scott Margolius

31:08 - “I put the book out because I thought sellers need these skills.” - Scott Margolius